Shipping & Returns
Making A Purchase
Shopping at Caimore Direct is easy. Just browse our Catalogue, click on any items that you wish to buy, select quantity and options you require, and click the ‘Add to Basket’ button. After you have finished your selections, click on ‘Checkout’ (top of very page at the right-hand end of the navigation bar) and you will be taken to a page where you will be able to confirm your order.
For your safety and security payment will be processed by the PayPal online payment service which is integrated into the checkout section of our website. The entire financial transaction is processed by PayPal’s own secure servers- we will never see your credit card details. All customers will benefit from the PayPal buyer protection scheme and safeguards.
Shipping And Handling
Shipping to all UK addresses is charged at a flat fee of £1.00. This will be applied to orders for any quantity and any combination of tackle paid for with one payment.
For orders to addresses in Europe the cost of shipping will be calculated weight and value.
The most appropriate method of shipping will be determined by Caimore Direct. This will usually be Royal Mail Second Class, or other Royal Mail service according to size and value of order. Royal Mail Second Class is a 2 -3 day service, and we endeavour to dispatch all orders within 24 hours following receipt of payment. Your order will therefore normally be delivered within 4 working days following payment. Orders to Europe will be sent by Airmail and will usually be delivered within 5-7 days.
Please note that we cannot deliver to a PO box address. We apologise for any inconvenience this may cause
Items purchased which are unsuitable or not wanted for any reason may be returned for refund within 14 days following the date of payment. Goods for return must be sent back to our address printed on the packing slip included with your order. All goods must be received back in saleable condition, ie unused, undamaged, and in all original packing. Responsibility for safe return rests with the buyer, and for this reason we recommend using suitable and appropriate packing, and shipping by a premium service such as Royal Mail Signed For, or, Special Delivery depending upon value. On receipt of the goods we will issue a full refund for the price of the goods returned. Always be sure to identify all returned items with your name and address or order number.
Where items are delivered damaged or found to be faulty after opening, please contact us within 14 days following the date of payment. Retain all packing and any broken parts – this may be required by the Royal Mail in the event of a disputed claim. We will work to resolve any claim as soon as possible, and send replacement or issue a full refund including the flat fee shipping charge and any postage cost you may have incurred when making the return.
Back Orders & Out Of Stock Items
Any out of stock items will not normally be available for purchase from the website. In the unlikely event that payment for an out of stock item is processed, a full refund will be issued within 24 hours. We consider it to be inappropriate to hold customers payments when international delivery and suppliers lead times can sometimes take several weeks.
Privacy, Copyright, & Website Disclaimer
Your privacy is important to Caimore Direct. This privacy statement provides information about the personal information that Caimore Direct collects, and the ways in which Caimore Direct uses that personal information.
Personal information collection
Caimore Direct may collect and use the following kinds of personal information:
- information supplied to us by PayPal for the purpose of supplying the goods you have purchased from us;
- any other information that you send by email.
Using personal information
Caimore Direct may use your personal information to:
- administer this website;
- personalize the website for you;
- send to you products that you purchase;
- supply to you services that you purchase;
- send you statements and invoices;
Where Caimore Direct discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.
In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Caimore Direct may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.
Securing your data
Caimore Direct will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
Financial information relating to electronic transactions is entered directly onto PayPal secure servers protected by encryption technology, and will never be disclosed to Caimore Direct.
Updating this statement
You should check this page occasionally to ensure you are familiar with any changes.
This website contains links to other websites.
Caimore Direct is not responsible for the privacy policies or practices of any third party.
Contact Caimore Direct
This privacy statement
Copyright © 2008-2011 Caimore Direct
Ownership of copyright
The copyright in this website and the material on this website (including without limitation the text, computer code, artwork, photographs, images, music, audio material, video material and audio-visual material on this website) is owned by Caimore Direct and its licensors.
Caimore Direct grants to you a worldwide non-exclusive royalty-free revocable license to:
- view this website and the material on this website on a computer or mobile device via a web browser;
- copy and store this website and the material on this website in your web browser cache memory.
Caimore Direct does not grant you any other rights in relation to this website or the material on this website. In other words, all other rights are reserved.
For the avoidance of doubt, you must not adapt, edit, change, transform, publish, republish, distribute, redistribute, broadcast, rebroadcast or show or play in public this website or the material on this website (in any form or media) without prior written permission from Caimore Direct.
The automated and/or systematic collection of data from this website is prohibited.
You may request permission to use the copyright materials on this website by email to firstname.lastname@example.org or by post to Caimore Direct, East Church, Park Row, Auldgirth, Dumfries, DG2 0RY
Enforcement of copyright
Caimore Direct takes the protection of its copyright very seriously.
If Caimore Direct discovers that you have used its copyright materials in contravention of the license above, Caimore Direct may bring legal proceedings against you seeking monetary damages and an injunction to stop you using those materials. You could also be ordered to pay legal costs.
If you become aware of any use of Caimore Direct copyright materials that contravenes or may contravene the license above, please report this by email to email@example.com or by post to Caimore Direct, East Church, Park Row, Auldgirth, Dumfries, DG2 0RY
If you become aware of any material on the website that you believe infringes your or any other person’s copyright, please report this by email to firstname.lastname@example.org or by post to Caimore Direct, East Church, Park Row, Auldgirth, Dumfries, DG2 0RY.
This copyright notice
This website is provided as is without any representations or warranties, express or implied. Caimore Direct makes no representations or warranties in relation to this website or the information and materials provided on this website.
Without prejudice to the generality of the foregoing paragraph, Caimore Direct does not warrant that this website will be constantly available, or available at all; or the information on this website is complete, true, accurate or non-misleading.
Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional.
Limitations of liability
Caimore Direct will not be liable to you (whether under the law of contract, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:
- to the extent that the website is provided free-of-charge, for any direct loss;
- for any indirect, special or consequential loss; or
- for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.
These limitations of liability apply even if Caimore Direct has been expressly advised of the potential loss.
Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit Caimore Direct liability in respect of any:
- death or personal injury caused by Caimore Direct negligence;
- fraud or fraudulent misrepresentation on the part of Caimore Direct or
- matter which it would be illegal or unlawful for Caimore Direct to exclude or limit, or to attempt or purport to exclude or limit, its liability.
By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.
If you do not think they are reasonable, you must not use this website.
You accept that, as a limited liability entity, Caimore Direct has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against Caimore Direct officers or employees in respect of any losses you suffer in connection with the website.
Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect Caimore Direct officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Caimore Direct.
If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.
This website disclaimer